Return and Refund Policy

We value your satisfaction and strive to provide the best products and services. Please read our Return and Refund Policy carefully to understand your rights and the procedures for returning or exchanging items.

1. Terms of Return
You may return your item within 30 days from the date of delivery. After 30 days, we unfortunately cannot offer a refund or exchange.

2. State of Return
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

3. Reason for Return
We accept returns for the following reasons:

• The product arrived damaged or defective.
• You received the wrong product.
• The product does not match the description on our website.

4. Process for Return
To initiate a return, please follow these steps:

1. Contact our customer service team at [email/contact details] within 30 days of receiving your item.
2. Provide your order number, reason for return, and photos (if applicable).
3. Our team will review your request and provide you with instructions for shipping the item back.

Please note that customers are responsible for paying return shipping costs unless the item was received damaged, defective, or incorrect.

5. Process of Refund
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

• A full refund will be processed within 7-10 business days.
• The refund will be issued to your original method of payment.

If your return is rejected due to not meeting our conditions, we will notify you, and the item will be shipped back to you.

6. Contact Details
For any questions regarding your return or refund, please contact us:

• support@lovingmybaldness.com
• (919)672-2552
• 6409 Fayetteville Rd Ste 120168
• Durham, NC 27713-6297